All coaching, consulting services and communications or otherwise, delivered by Crystal Walent are meant to help you identify the areas in your life, and in your thinking, that may be standing in your way from producing results that you desire. However, coaching is not professional mental health care or medical care. If you feel psychologically stressed to the point that it is interfering with your ability to function, please have the courage to seek the help you need in the form of a mental health professional. Coaching may augment your therapy. The work of coaching is meant to be done when major emotional and psychological wounds are already healing or healed.

In that spirit, by purchasing coaching services, you confirm that you have read and agreed to each statement and you wish to proceed:

• I understand that the coaching services I will be receiving from Crystal Walent are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that Crystal Walent is not acting as a mental health or a medical professional.
  

• I understand that coaching is, at present, an unregulated industry and that Crystal Walent is not licensed by any internationally recognized regulator. I also understand that for all legal purposes, the services provided by Crystal Walent will be provided from any remote location worldwide or otherwise in the United States.
  
• I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.
  
• I understand that coaching can and may help and it is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and will not use it in place of any form of therapy.
  

• I understand that to the extent our work together involves life, career or business, relationships, partnerships, family, health, well-being, and individual transformation. Crystal Walent is not promising outcomes included but not limited to increased clientele, profitability, business success, confidence, and integrity.
  
• I understand that Crystal Walent will protect my information as confidential unless she has any concerns of bodily harm to myself or others. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if Crystal Walent is ordered by a court to provide information or to testify, she will do so to the extent that the law requires.
  
• I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Zoom and other technology.
  
• I hereby release, waive, acquit and forever discharge Crystal Walent, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by Crystal Walent as a result of the advice given by her or otherwise resulting from the coaching relationship contemplated by this agreement. I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents. 

Services

The services to be provided by the coach to the client are telephone or video conferencing coaching, as agreed jointly with the client. Coaching may address specific personal life struggles, business issues, or general conditions in the client's life or profession. Other coaching services include values, thought storming, identifying action plans, examining ways of being and operation in life, asking clarifying questions, and making empowering requests or suggestions for action. Additionally, the client may be asked to reflect on difficult topics or situations which may result in an expression of emotions.

Throughout the working relationship, the coach will engage in direct and personal conversations. The client understands that successful and effective coaching requires the client to be coachable. In the coaching relationship, the coach plays the role of a facilitator of transformation, and it is the client's responsibility to enact or bring about the transformation by their own action to produce the results. It is therefore, the clients responsibility to take the actions to produce the results. 

If the client believes the coaching is not working as desired, the client will communicate this with the coach as soon as possible to work out a solution.  The client understands that not all coaching methods and mediums all work for all clients and a course of trials may be required in order to find the best solutions.

You are very much encouraged to talk more with the coach to receive a better understanding of what coaching is about and how to get the most out of it.

Prior History 

The client also agrees to disclose details of the past or present psychological or psychiatric treatment. Coaching and counseling are not the same. Likewise, therapy and other modes of professional or medical psychological examination shall not be considered equivalent to coaching. 

Crystal Walent is not a registered psychologist or psychiatrist, nor a licensed therapist. She does not engage in therapy with her coaching clients. In entering into the coaching relationship, and signing the agreement, you are agreeing that if any mental health difficulties arise during the course of the coaching relationship, you will notify her  immediately so that she can discuss with you an appropriate referral plan of action.

Confidentiality

All information about the coach/client relationship will remain strictly confidential except in very rare circumstances where decreed by law; i.e. where the court might issue an information request / subpoena for the file or information

If you wish for Crystal Walent, as your coach, to speak to someone outside our interactions, you need to give her written permission (original letter, or email) to do so. Exceptions to confidentiality of course relate to circumstances such as intent to seriously harm someone, child abuse, thoughts of suicide etc. Otherwise, all remaining information is kept strictly confidential.

It is also important to note that in some situations, it is important to be aware of the use of technology in that for some clients, there is a risk in using certain media such as the internet, mobile phones and cordless phones. If you use these to communicate with me, then I will assume that it is appropriate to continue to do so in my interactions with you.

Termination

The client has the option to terminate the coaching agreement within (1) days after signing the contract, and will receive a refund on all payments. Otherwise, the client agrees to coaching for the duration of the contracted period.

Release of Liability

Life Coaching is a service that provides personal coaching to specific individuals and/or groups. The client is aware that coaching is in no way to be construed or substituted as psychological counseling or any other type of therapy or medical advice. Crystal Walent will at all times exercise her best professional efforts, skills and care of ensuring the client is coached to meet their life coaching aims and goals, the client understands and acknowledges the coach will not be liable legally or otherwise, for the actions the client may or may not undertake as a result of the life coaching sessions. No assumption of responsibility is made, or given, and the client requesting such advice agrees not to hold Crystal Walent (Provider) responsible or liable in any form or fashion, for such actions taken of their own accord. The method and process by which this advice and direction is given in whatsoever, written or verbal, constitutes an agreement or liability on the part of the provider and is acknowledged to be different in many ways than clinical and medical counseling.

Product of service

It is the responsibility of the user to make their own informed decision about the accuracy of the information at those sites and print material including their privacy policies. In no event shall Crystal Walent (Provider) be liable for any incident or consequential damages resulting from use of the material. You (the client) agree that using any of these life coaching services are entirely at your own risk. Life coaching services are provided "as is", without warranty of any kind, either expressed or implied, including without limitation any warranty for information services, coaching, uninterrupted access, or products and services provided through or in connection with the service. This service is requested at the client's own choice and with inherent singular responsibility. Any actions or lack of actions, taken by the client of such advice is done so solely by choice and responsibility of the client and is neither the responsibility nor liability of Crystal Walent. The client takes full responsibility in the decisions they make after being coached as well as the consequences. The client enters into coaching with full understanding that they are responsible for creating their own results. Periodically, Crystal Walent may provide links to other websites or written print material which may be of value, interest and convenience to you. This does not constitute endorsement of material at those sites or any associated organization.